Welcome Play-Through Bonus Up to $1,000 in DK Dollars
Min. $5 deposit ยท 20% of deposit back
Earn Rate
$1 credit per $25 played
Tracking Period
90 days after depositing
Min. Deposit
$5
Payout Speed
0-3 days (PayPal under 24 hrs)
DraftKings CasinoContacts

Contact Us

If you need help with DraftKings Casino, email support@draftkingscasino.online. Our support team can assist with general questions and direct your request to the appropriate area.

DraftKings Casino holds licences issued by the New Jersey Division of Gaming Enforcement, the Pennsylvania Gaming Control Board, the Michigan Gaming Control Board, the Connecticut Department of Consumer Protection, the West Virginia Lottery Commission, and operates in Ontario pursuant to an agreement with iGaming Ontario.
  1. OperatorDraftKings Inc.
  2. Established2012
  3. Game Library1,400+ titles (NJ); 60+ providers
  4. WithdrawalsUnlimited, no win limit

How to get in touch by email

Send your message to support@draftkingscasino.online and explain what you need help with. To help the support team review your request more quickly, include your account email or username, a short description of the issue, and screenshots if relevant. Do not include unnecessary sensitive information in your message or attachments. If you are contacting support about an existing request, reply to the same email thread where possible.

  • Account access, account details and verification questions
  • Deposits, withdrawals and other payment-related queries
  • Questions about bonus terms, conditions or eligibility
  • Technical problems, error messages or website issues
  • Responsible gambling requests or questions about available support options

Support usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. Clear information can help the team understand your concern and provide a more useful response. If the issue involves a technical problem, describe what happened, where it occurred and any steps you had already tried. For account or payment questions, provide relevant dates or transaction details where appropriate, while keeping your personal information secure.