DraftKings Casino Terms & Conditions

1. About these terms

These Terms & Conditions form a legal agreement between you and DraftKings Casino in relation to your use of the website, account services and any wagering products made available through the platform. They should be read together with the Privacy Policy, Responsible Gambling information, promotion rules, game rules and any other conditions shown on the website. If a specific product or promotion has additional terms, those terms will apply to that product or promotion to the extent of any inconsistency.

By using the website, opening an account, depositing funds, placing a bet or otherwise accessing a service, you agree to comply with these terms. If you do not agree, you must not use the website or any related service. We may update these terms from time to time. Updated terms will be made available on the website, and your continued use after an update may constitute acceptance of the revised terms. You should review this page regularly.

The services are intended for people who are legally permitted to use online wagering services in Australia. You are responsible for checking that your use of the website is lawful in the state or territory where you are located. DraftKings Casino does not invite or encourage anyone to use the service where doing so would breach applicable law. Access may be restricted or unavailable in some locations, and we may apply additional controls where required.

2. Eligibility and your account

You must meet all applicable age, identity and location requirements before using the service. You must provide information that is accurate, complete and current when registering and whenever we reasonably ask you to confirm or update it. This may include your name, date of birth, residential information, identity documents, payment information and other details needed for account, legal, safety or compliance purposes.

You may only open and use an account for yourself. You must not create an account for another person, allow another person to use your account, sell or transfer your account, or use an account belonging to someone else. You are responsible for keeping your login credentials confidential and for all activity conducted through your account unless you promptly notify us of suspected unauthorised access.

We may verify your identity, age, location, source of funds and other information before allowing access to particular services or transactions. Verification may be repeated where appropriate. If information cannot be verified, appears inaccurate, or raises a security or compliance concern, we may delay a transaction, restrict account functions, request further information or suspend the account while checks are completed.

• You must not use the service if you are under the applicable legal gambling age.
• You must not use the service on behalf of another person or for a business, syndicate or other group unless expressly authorised.
• You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other improper purpose.
• You must tell us promptly if your account information changes or if you believe your account has been compromised.
• You must not bypass location, security, identity or other technical controls used to protect the platform.

3. Wagers, games and account funds

Wagers are accepted only when confirmed through the website or an authorised service. An intended wager is not necessarily accepted merely because you have selected an option or submitted a request. A wager may be rejected, cancelled, voided or corrected where permitted by applicable law and the relevant product rules. If there is a material error, technical issue, pricing error, duplicated transaction or other obvious mistake, we may take reasonable steps to correct the outcome and notify affected customers.

You must check the details of each wager before confirming it, including the selected game, market, outcome, stake and any displayed terms. Once accepted, a wager will generally be governed by the applicable game or product rules. Those rules may explain how results are determined, how a wager is settled, what happens if an event is interrupted, and when a result may be changed or corrected. The information displayed on the website at the relevant time may be used to administer the transaction.

Your account balance may include deposited funds, winnings, promotional credits or other amounts subject to separate conditions. You must not treat a displayed balance as proof that a transaction has finally cleared. We may reverse, hold or adjust funds where a payment is reversed, a transaction is unauthorised, an error has occurred, or an account review is required. You must not deposit or wager money that you cannot afford to lose.

Payments and withdrawals are subject to available methods, verification requirements, transaction checks and any conditions displayed at the time. The name on a payment method may need to match the registered account holder. We may decline payment methods, request evidence of ownership, or require funds to be returned through an appropriate method. Any taxes, fees or charges imposed by your bank, payment provider or another third party are your responsibility unless stated otherwise.

Promotions, bonuses and promotional credits are not automatically available to every account. Where a promotion is offered, its specific terms will explain eligibility, entry requirements, expiry, wagering or play-through conditions, excluded products, withdrawal rules and any other applicable restrictions. You should read those terms before participating. We may refuse, withdraw or correct a promotion where there is a reasonable basis to believe it has been misused, obtained in error or used in breach of its conditions.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to earn income or recover losses. You should set limits that suit your circumstances and only wager money you can afford to lose. Tools and support options may be available through the website, including deposit controls, activity information, account breaks or account closure. Their availability, operation and any waiting periods will be explained when you use them. If gambling is causing concern, consider taking a break and seeking independent support.

You must use the website honestly and respectfully. You must not interfere with its operation, introduce malicious code, attempt to gain unauthorised access, scrape or copy content without permission, exploit a vulnerability, use automated tools without approval, or engage in conduct that could harm other customers or the platform. You must not upload or transmit content that is unlawful, threatening, abusive, misleading, discriminatory or infringing.

Personal information is handled in accordance with the DraftKings Casino Privacy Policy and applicable privacy requirements. The Privacy Policy explains the types of information that may be collected, why it is used, how it may be shared, how it is protected and the choices available to you. By using the service, you acknowledge that information may be processed for account administration, verification, payments, customer support, security, responsible gambling, compliance and service improvement purposes.

You are responsible for the equipment, internet connection, software and security arrangements you use to access the website. We do not guarantee that the service will always be available, uninterrupted or error-free. Scheduled maintenance, outages, third-party failures, telecommunications issues, events outside reasonable control and technical faults may affect access or transactions. If you experience a problem, keep relevant records and use the support options made available on the website.

5. Suspension, termination and general legal terms

We may suspend, restrict or close an account where reasonably necessary for security, verification, responsible gambling, legal, regulatory, payment or operational reasons. We may also act where we suspect fraud, collusion, misuse of a promotion, breach of these terms or conduct that may place customers or the platform at risk. We may request information before restoring access. You must not open another account to avoid a restriction or closure.

If your account is closed, any remaining balance will be handled in accordance with applicable law, these terms, transaction checks and any relevant product rules. We may retain or withhold funds where required by law or where they are connected with fraud, an unauthorised payment, unlawful activity or a breach of these terms. Closing an account does not remove rights or obligations that arose before closure.

The website and its content are provided for personal use. To the extent permitted by law, we do not make promises that the website will be suitable for every purpose, continuously available, free from errors or compatible with every device. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those mandatory rights, our responsibility for loss connected with the service is limited to the extent permitted by applicable law.

You must not assign, transfer or otherwise deal with your rights or obligations under these terms without our prior approval. We may transfer or restructure our rights and obligations where permitted by law. If a provision is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that provision has been waived.

These terms are governed by the laws that apply to the relevant service and your use of it in Australia, subject to any mandatory protections or requirements that apply in your state or territory. Disputes should first be raised through the customer support process made available on the website so that the matter can be reviewed. Nothing in these terms prevents you from exercising a legal right or contacting an appropriate external authority where you are entitled to do so.

If you have questions about these terms, account restrictions, a transaction or responsible gambling options, please use the current support and help channels shown on the DraftKings Casino website. Always refer to the version of these terms displayed on the website at the time you use the service.